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30
Oct

Northam Working with Challenging Clients Training

BOOKED OUT

$ Free incl. GST

$ Free incl. GST non-members

Details

Facilitator: Sexual Assault Resource Centre
Date: Tue, 30th October 2018
Start: 9:30 am
End: 12:30 pm
Website:

Venue

Northam Recreation Centre
44 Peel Tce

Northam,

WA

6401

Australia

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This workshop will explore strategies to help understand challenging behaviours and develop skills in communication and de-escalation techniques:

  • Understanding challenging behaviour
  • Definition of escalation and some causes
  • Early warning and imminent danger signs
  • Non-verbal & verbal communication techniques
  • Strategies of de-escalation; and
  • Self-care for workers.

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